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Operational Risk Manager

Company: Wells Fargo
Location: West Des Moines
Posted on: June 13, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.Wholesale Control (WC)The Wholesale Control (WC) organization serves as the front line risk management organization within the Wholesale Banking group of Wells Fargo supporting the Wholesale businesses with risk strategy, implementation, and execution. The Wholesale Control team is accountable to assess and effectively manage risks across all risk types and Wholesale businesses delivering an integrated view of risks, producing a sustainable control environment, and instilling a culture of strong risk management. The team is responsible to identify and assess risks, design and implement controls, and execute and monitor the controls to ensure they are working effectively to manage risk across Wholesale. Wholesale Control interfaces with Independent Risk Management and Audit to drive comprehensive and consistent implementation of regulatory and corporate risk policies and programs across Wholesale. The RolesThe purpose of the International Control team is to identify, assess and mitigate risks across Financial Crimes, Regulatory and Operational Risk types, coordinating with businesses operating internationally, while adhering to policies established by Independent Risk Management (IRM). International Control Governance Leader:The International Control Governance Leader will establish and execute a strong Governance program to drive consistency, efficiency and quality across the regions.This position will be accountable for leading a team of risk professionals responsible for the development and execution of a cross-functional governance program.Responsibilities include:

  • Establishing strong Governance and escalation routines through the formation/administration of, participation in and contribution to various risk-level and business-level committees, in coordination with IRM partners, Regional Chief Risk Officers, other Wholesale Control teams and the LOB businesses
  • Designing front-line risk and control reporting, in coordination with the International Control Analytics, Reporting and Administration Leader and the Regional Business Control Leaders, across all regions, ensuring consistent standards and aggregation of reports at the legal entity, country and regional levels
  • Providing input into the design of and executing front line accountabilities against various Enterprise Risk Programs, for example: Enterprise Risk Identification and Assessment, Enterprise Measurement (Risk Appetite, KRIs), New Business Initiatives, etc.)
  • Participating in the Strategic Planning process
  • Building a high performing risk management organization that meets heightened risk management expectationsThe successful candidate will work closely with other senior leaders across IRM, Wholesale Control, International Control, Regional Control Leaders, Payments, Virtual Solutions and Innovation (PVSI), and Wealth & Investment Management (WIM) in the development and execution of company risk management strategies. Accordingly, critical success factors will include the ability to develop partnerships with many business and functional areas and identify trends which may present opportunities or reflect gaps in the Company s risk management execution/direction.International Self-Assurance Leader:International Self Assurance leader position reports to the International Control Governance and Programs Leader within the Wholesale Control organization. This position will be accountable for leading a team of risk professionals responsible for the development and execution of cross-functional self-assurance program, which, using a risk-based approach will provide the business reasonable assurances that its processes and risk-mitigating controls are operating as designed and expected.Responsibilities Include:
    • Building out the international self-assurance function and team. Execute the Corporate Self-Assurance Activities Policy (SAA Policy), and Wholesale Self Assurance (SA) Operational Procedures in cooperation with centralized Wholesale Control Self Assurance team
    • Identify and report any gaps in controls, and work with business lines on effectively remediating gaps as part of the Issues Management process
    • Provide senior leaders with reasonable assurance of the effectiveness and sustainability of key business processes and risk-mitigation controls across lines of business that operate internationally
    • Lead a team of risk professionals and work cross functionally with multiple support partnersThe successful candidate will work closely with other senior leaders across IRM, Wholesale Control, International Control, Regional Control Leaders, Payments, Virtual Solutions and Innovation (PVSI), and Wealth & Investment Management (WIM) in the development and execution of company risk management strategies. Accordingly, critical success factors will include the ability to develop partnerships with many business and functional areas and identify trends which may present opportunities or reflect gaps in the Company s risk management execution/direction.International Control Programs and Issues Management LeaderInternational Control Programs and Issues Management leader position reports to the International Control Governance and Programs Leader within the Wholesale Control organization. This position will be accountable for leading a team of risk professionals responsible for the development and execution of cross-functional control program, which involves identifying, designing, and implementing an effective suite of controls to meet Corporate and local jurisdictional requirements. This position will execute the programs in cooperation with Regional Business Control Leaders, Wholesale Control teams and LOB Control teams.Responsibilities Include:Programs
      • Identify, design, and implement cross-functional programs, procedures and controls for enterprise requirements and local/jurisdictional requirements in conjunction with Regional Business Control Leaders and LOB Control teams
      • Provide input into the development of enterprise-wide and region-specific risk programs and policies in coordination with Control Executive Risk program leaders and IRM
      • Coordinate the implementation of cross-functional regulatory change management in partnership with Regional Business Control Leaders, Regulatory Control and LOB Control teams
      • Assist in the design and implementation of controls to address outstanding cross-functional issues within the international regions, including issues identified by Wells Fargo Audit Services and Regulators
      • Coordinate reviews (testing and validation, WFAS, regulatory exams) of the International Control implementation of risk management program requirements in alignment with Corporate Risk and Regulatory requirements
      • Manage relationships and foster a team orientation with corporate, business heads, legal, audit and multiple US and non-US regulators
      • Promote and maintain a risk culture that encourages an informed, measured, disciplined and balanced approach to understanding and managing business process risk and controls.Issues Management
        • Establish a cross-functional issues management program, including issue intake, root cause analysis, corrective action and related plan development, management through the target completion date and validation, in coordination with Wholesale Control Issues Management and LOB Issues Management teamsPreferred locations are posted, other hub locations will be considered.Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit s risk appetite and all risk and compliance program requirements.As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
          • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them
          • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks

            Required Qualifications
            • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
            • 5+ years of management experience

              Desired Qualifications
              • Advanced Microsoft Office skills
              • Excellent verbal, written, and interpersonal communication skills
              • Strong analytical skills with high attention to detail and accuracy
              • Ability to articulate complex concepts in a clear manner

                Other Desired Qualifications
                • Ability to identify and transform existing programs that may be ineffective or deficient from a technological, operational and/or human capital perspective
                • Previous experience executing regulatory remediation and corrective actions and interacting with regulators
                • Experience building effective Audit, Compliance Testing and/or Controls Assurance programs in large financial institutions
                • Strong knowledge of Wholesale Banking and related rules and regulations
                • Strong knowledge of the financial services industry, products, and regulatory environment
                • 10+ years of Audit or Compliance Testing in the financial services industry, including development, implementation and execution of effective coverage
                • Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place
                • Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
                • Risk Certification Programs a plus such as CPA, CIA, CAMS, CRCM, CFE
                • Extensive experience leading the development and implementation of risk management programs and associated controls, especially operational risk, compliance, financial crimes, or enterprise risk programs, as well as integration across risk programs is critical
                • Proven experience designing, developing, implementing and maintaining effective risk management programs, especially risk controls, within a large complex financial services company. Preferred experience in operationalizing controls within business operating units
                • Ability to identify and transform existing programs that may be ineffective or deficient from a technological, operational and/or human capital perspective
                • Previous experience executing regulatory remediation and corrective actions and interacting with regulators
                • Proven leadership ability to develop dynamic and high performing teams, lead virtual teams, and drive successful execution of change initiatives
                • Proficient knowledge and experience in International Financial Services and regulatory agencies, especially those in particular international regions
                • Experience driving forward looking strategic plans and full lifecycle transformation leadership from idea inception to implementation to adoption into business as usual operations
                • Ability to identify and transform existing programs that may be ineffective or deficient from a technological, operational and/or human capital perspective
                • Strong experience and business acumen in the financial services industry, products, and regulatory environment
                • Ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders
                • Excellent organizational and time management skills with the ability to process multiple tasks simultaneously
                • Strong Microsoft Office skills and the ability to prepare training/awareness materials that reinforce procedures
                • Excellent organizational and time management skills with the ability to process multiple tasks simultaneously
                • Proven leadership ability to drive successful execution of business initiatives
                • Proven ability to build dynamic and high performing teams



                  Disclaimer

                  All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

                  Relevant military experience is considered for veterans and transitioning service men and women.
                  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Operational Risk Manager, Executive , West Des Moines, Iowa

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