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Operational Risk Manager 3 - Wholesale Control Self-Assurance Metrics

Company: Wells Fargo
Location: West Des Moines
Posted on: February 7, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk, and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.
Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.
The Wholesale Control (WC) organization serves as the front line risk management organization within the Wholesale Banking group of Wells Fargo supporting the Wholesale businesses with risk strategy, implementation, and execution. The Wholesale Control team is accountable to assess and effectively manage risks across all risk types and Wholesale businesses, delivering an integrated view of risks, producing a sustainable control environment, and instilling a culture of strong risk management. The team is responsible to identify and assess risks, design and implement controls, and execute and monitor the controls to ensure they are working effectively to manage risk across Wholesale. Wholesale Control interfaces with Independent Risk Management and Audit to drive comprehensive and consistent implementation of regulatory and corporate risk policies and programs across Wholesale.
The Wholesale Control Self-Assurance (WCSA) functions serves as the front line control testing group for key areas of risk across all lines of business within Wholesale, domestic and international operations, and across multiple risk disciplines. The group is responsible for assessing risks, testing the design and execution of key controls, and performing monitoring to ensure processes and controls are working as expected to manage risks across Wholesale. Wholesale Control Assurance interfaces with Independent Risk Management, Audit, and the regulators to assess comprehensive and consistent implementation of regulatory and corporate risk policies and programs across Wholesale.
This Operational Risk Manager 3 (ORM3) position will report to the Operations and Reporting Leader within the Wholesale Control Self-Assurance group. This role will be responsible for leading and developing a team in managing the development, distribution, and periodic updates of key metrics and reporting that will be provided to internal Wholesale leaders and other stakeholders within Independent Risk Management, Audit, and the regulators.
ORM3 Specific Responsibilities:

  • Manage, train, and develop team members supporting reporting, analytics, inventory, and data management for the Wholesale Control Self Assurance team
  • Design and implement team processes and activities to support the group's data from end to end
  • Develop and drive the reporting and metric team strategy to meet and exceed business and control leadership's requirements
  • Develop routine reports and various metrics related to control self-assurance activities for executive leadership including, but not limited to, Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for internal and external customers
  • Drive simplification of complex data into a user-friendly format
  • Organize and maintain data integrity as well as provide strong overall data management to the control self-assurance reporting inventory
  • Design and execute custom ad-hoc reporting as needed
  • Manage the control self-assurance activities inventory including intake and change management
  • Support business and control leaders in the understanding of control self-assurance data and reports
  • Oversee and direct Reporting Quality Reviews for reports produced by the control self-assurance team
  • Own and maintain the staffing and analysis model for the control self-assurance team to ensure adequate resource coverage exists
  • Create and maintain job-aids and procedures to supplement reporting activities As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
      Preferred locations are Minneapolis, MN; West Des Moines, IA; Denver, CO; Chandler, AZ; however other Wells Fargo locations will be considered.

      Required Qualifications
      • 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both
      • 3+ years of management experience Desired Qualifications
        • Advanced Microsoft Office skills
        • Excellent verbal, written, and interpersonal communication skills
        • Strong analytical skills with high attention to detail and accuracy
        • Ability to articulate complex concepts in a clear manner Other Desired Qualifications
          • Ability to work collaboratively across a network of internal stakeholders to design reporting packages that fit a number of different user needs
          • Strong technology, data mining, and analytical skillsets to help develop reporting processes that produce graphically rich, user friendly metrics, and reports that contain relevant and reliable information
          • Advanced data mining and data analytics skills
          • Ability to develop a new team into a high performing unit
          • Management of 2+ team members in a reporting function
          • Ability to meet new aggressive deadlines
          • Ability to design and implement KRIs/KPIs and management reporting
          • Reporting engine experience such as Tableau, Cognos, Business Objects, or similar
          • Experience with common risk and control data
          • Experience presenting to senior leaders in various capacities
          • Flexibility and adaptability to change in a function that is being built out
          • Strong critical thinking skills
          • Ability to partner, solicit input, and consult with business partners to define key performance metrics, dashboards, and scorecards
          • Ability to effectively manage projects to achieve the desired deliverables and timelines
          • Experience in successfully depicting information and data in a user friendly and easy to understand format
          • Exposure to Wells Fargo's Shared Risk Platform (SHRP), Risk and Control Self-Assessment (RCSA), and Business Process Risk Management (BPRM) or Business Process Management (BPM)
          • Knowledge and understanding of Wholesale Banking businesses and Risk Management framework are a plus
          • Experience wiht the development and maintenance of staffing models to support large organizations
          • A BS/BA degree or higherJob Expectations
            • Ability to travel up to 20% of the time Disclaimer

              All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

              Relevant military experience is considered for veterans and transitioning service men and women.
              Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

              Keywords: Wells Fargo, West Des Moines , Operational Risk Manager 3 - Wholesale Control Self-Assurance Metrics, Executive , West Des Moines, Iowa

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