Assistant General Manager
Company: Holiday By Atria - Beaverdale Estates
Location: Des Moines
Posted on: April 26, 2024
|
|
Job Description:
Overview:We create communities where employees thrive in their
work, helping our residents thrive in their homes.We strive to
enhance the lives and exceed the expectations of those we serve
every day. To do this, we cultivate the diverse talents of our team
members in order to achieve something together that they could not
do alone.Atria Senior Livings family of brands has immediate
openings for individuals looking for a career with competitive pay
and outstanding benefits, including:Paid holidays and PTOCommunity
employees may receive annual anniversary rewards dependent on
classificationEmployees may be eligible to receive an Annual Scores
Reward of $500 (Full Time) or $250 (Part Time) based on community
survey resultsBenefits package also includes Health, Dental,
Vision, and Life InsuranceRetirement Savings Plan / 401(k) employer
matchTuition reimbursement (U.S Based Communities)*Enrollment in
benefits varies by employee classification; anniversary reward
amounts vary by locationAs a valued team member at Atria, youll
work in a supportive environment that provides advancement
opportunities and promotes a healthy work-life balance. Apply
now!Responsibilities:In the role of Assistant General Manager (AGM)
you are responsible for ensuring a well-maintained community with
excellent service to our residents. You have a complete
understanding of how important hospitality services are to
residents. You direct the dining room and housekeeping teams and
set the tone for making mealtimes unique and memorable and ensure
that residents are delighted with their housekeeping services.Hire,
orient, schedule, train, coach, and counsel dining room waitstaff
and housekeeping staff.Provide timely feedback to team and
consistent performance management.Establish and mange labor and
supplies budget and expenses.Manage schedules in accordance to
resident census and budgets, and control overtime within prescribed
standards.Provide high levels of customer service and create a
restaurant style dining atmosphere.Work closely with Executive Chef
and General Manager/Executive Director to keep residents satisfied
with food, service, dining programs, and housekeeping
services.Review the daily menu with residents and staff,
coordinating room service delivery where applicable.Provide quality
and compliance leadership. Responsible for supporting building
inspections, quality checks of housekeeping, kitchen, and dining
room, and ensure all life/safety rules are followed.Train team on
Company standards, including but not limited to cleanliness,
sanitation, appearance (environment and uniforms), service, and
satisfaction.Visually confirm that all tables are set according to
Company standards.Solve issues before they become problems or
complaints.Assists the General Manager/Executive Director with all
aspects of community operations.Act as Manager on Duty when the
General Manager/Executive Director is not on site.May perform other
duties as needed and/or assigned.Qualifications:High School Diploma
or General Education Degree (GED) required. Two (2) year Associates
Degree preferred.Two (2) years of prior work experience in front of
house supervision and leadership. Experience includes managing
employees, recruiting, customer service, labor scheduling,
budgeting, and expense management.Ability to work in a team setting
and to provide strong customer service.Basic computer skills
Microsoft Word, Excel, Outlook.Able to carry a serving tray with at
least 4 meals and/or beverages at any given time.Able to clean
apartments and dining room as needed.Position requires driving
responsibilities (may use Company provided vehicle and/or personal
vehicle).Must possess valid drivers license.Must satisfactorily
meet and be in compliance with Companys Motor Vehicle Policy
standards.by Jobble
Keywords: Holiday By Atria - Beaverdale Estates, West Des Moines , Assistant General Manager, Executive , Des Moines, Iowa
Click
here to apply!
|