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Lead Product Manager - Digital Payments

Company: Wells Fargo
Location: West Des Moines
Posted on: March 15, 2023

Job Description:

About this role: The Digital Payments Lead Product Manager will be responsible for enhancing Wells Fargo's leading position in Digital Payments and Mobile Wallets by providing leadership for individual product and feature concentration areas that may change as the market evolves. Your responsibilities can include: developing the vision, strategy and roadmap for digital wallet and tokenization capabilities; providing business leadership to support delivery of the strategy; and managing the product lifecycle and end-of-life or other transitions as determined by market needs. The successful candidate will have a solid understanding of the digital payments ecosystem, detailed knowledge of digital capabilities and mobile technologies, and an understanding of the different systems and processes that go into Credit Card transaction processing. This knowledge and experience will be leveraged to effectively lead and manage a new ecommerce checkout solution, through close partnership with external partners and internal teams across the enterprise that include Digital, Marketing, Fraud, and Risk teams. Learn more about the career areas and business divisions at Responsibilities include:

  • Planning and defining requirements for a new ecommerce checkout solution, including: driving the consumer experience, developing the detailed product plan, and identifying product success metrics
  • Providing technical or portfolio subject matter expertise in working with internal and external partners to drive success of products and features for this ecommerce checkout solution, which includes assessing gaps, managing testing, and driving the launch decision
  • Tracking and understanding market trends, including industry, competitive, and technology trends related to digital wallet / digital payment such as contactless payment, IOT, new wallets, etc.
  • Seeking consumer insights and identifying unmet consumer needs related to digital wallet / digital payment products and features
  • Tracking and reporting on financial, consumer, product and market metrics Critical success factors will include the ability to manage effectively in a matrixed organization, develop partnerships at all levels of the business and operational/functional areas, effectively communicate insights related to opportunities aligned with the Cards and Merchant Services strategic direction, and possess a customer-centric approach to everything you do. Required Qualifications:
    • 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications:
      • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
      • Ability to assess issues, make quick decisions, implement solutions, and influence change
      • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
      • Ability to influence and collaborate at all internal organizational levels
      • Strong presentation skills
      • Excellent verbal, written, and interpersonal communication skills
      • Knowledge of Waterfall and Agile project methodologies Job Locations:
        • 2200 Concord Pike, Wilmington, DE 19803
        • 401 S. Tryon Street, Charlotte, NC 28282
        • 150 E. 42nd, New York, NY 10017
        • 800 S. Jordan Creek Parkway, West Des Moines, IA 50266
        • 250 E. John Carpenter Frwy, Irving, TX 75062
        • 2800 S. Price Road, Chandler, AZ 85286
        • 1755 Grant St., Concord, CA 94520
        • 333 Market Street, San Francisco, CA 94105 Required locations listed above. Relocation assistance is not available for this position. Salary range is determined by location of the job. Pay Range: California - Concord Pay Range: $100,800 - $179,200 Annually California - San Francisco Pay Range: $100,800 - $179,200 Annually New York - New York City Pay Range: $100,800 - $179,200 Annually Job Expectations:
          • Candidate must reside within a reasonable commute to the addresses listed in the posting. Ability to provide and work from a home office
          • This position offers a hybrid work schedule
          • Ability to travel up to 10% of the time
          • This position is not eligible for Visa sponsorship Job posting may come down early due to volume of applicants.
            Pay Range $92,400.00 - $164,400.00 Annual Benefits
            • Information about Wells Fargo's employee benefits We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Wells Fargo, West Des Moines , Lead Product Manager - Digital Payments, Executive , West Des Moines, Iowa

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