New Business Manager

Company: Athene Holding Ltd.
Location: West Des Moines
Posted on: January 17, 2023

Job Description:

We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't stop until we've set the bar even higher. We're ready to help you achieve more.

Purpose:
This position leads a team of New Business Representatives who prepare and process the issuance of new annuity contracts.

Accountabilities:
Direct the day-to-day operations of the New Business team to ensure transactions/tasks are performed quickly and accurately.

Develops and leads a team of professionals by: establishing performance expectations, mentoring and coaching, driving results, sharing strategic direction and communicating effectively

Analyze, enhance and manage the capacity of the team to improve operating efficiencies.

Monitor service levels, adjusting workflows and/or resources to meet performance standards.

Assist in handling exceptions, complicated technical or complaint cases, while weighing compliance, business risks, tax and legal ramifications and administrative costs.

Manage escalated customer and key distribution partner situations promptly and professionally, with a strong sense of urgency.

Be an active member of the leadership team to establish department goals, objectives and strategic direction.

Support the implementation of new products, initiatives and/or technologies by assisting and/or leading special projects within the department.

Build and maintain strong working relationships with internal and external customers.

Qualifications and Experience:
A minimum of 3+ years technical/professional experience and 2+ years of management/supervisory experience required.

Experience with annuities and or financial services products required.

Knowledge of annuity administration systems and procedures preferred.

Ability to collaborate and function as a strategic partner on the leadership team.

Communicate effectively using verbal and written methods.

Bachelor's degree or equivalent experience preferred.

Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.

Athene is a Military Friendly Employer! Learn more about how we support our Veterans.

Athene celebrates diversity, is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

Keywords: Athene Holding Ltd., West Des Moines , New Business Manager, Executive , West Des Moines, Iowa