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Manager, Senior Specialists

Company: Athene
Location: West Des Moines
Posted on: November 25, 2022

Job Description:

We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't stop until we've set the bar even higher. We're ready to help you achieve more. Purpose:This position leads a team of Lead Specialists and Senior Specialists who serve as a technical Agency Services, New Business and Suitability business liaison between our System and Product Owners, Ops Support, QA and IT as well as others across the enterprise. The incumbent will act as a liaison by partnering, facilitating, and communicating business leaders and Product Owners on a regular basis.Accountabilities: Direct the day-to-day operations of the Senior Specialists team partnering closely with the Lead Specialists to ensure Incident, BAU and Project processes are being followed Provide guidance to allow the Lead Specialists to independently lead and drive change in the organization Provide leadership for the team by o establishing performance expectations o removing barriers o mentoring and coaching o driving results o sharing strategic direction o communicating effectively Partner closely with Product Owners to remove barriers for the team and implement system changes effectively Partner closely with the BSAs leadership team on smooth and efficient Business Requirement and User Acceptance Testing processes Partnering closely with leadership in New Business, Agency, and Suitability to get feedback, understand needs or issues and level of urgency. Actively participate in Enterprise Projects to ensure Specialists staffing is sufficient to meet critical deadlines Be an active member of the leadership team to establish department goals, objectives and strategic direction. Support the implementation of new products, initiatives and/or technologies by assisting and/or leading special projects within the department. Build and maintain strong working relationships with internal and external customers. Qualifications and Experience: A minimum of 3+ years technical/professional experience and 2+ years of management/supervisory experience required. Experience with annuities and or financial services products required. Knowledge of annuity administration systems and procedures preferred. Ability to collaborate and function as a strategic partner on the leadership team. Communicate effectively using verbal and written methods. Bachelors degree or equivalent experience preferred. Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene (https://www.athene.com/about/usa-careers) .Athene is a Military Friendly Employer! Learn more about how we support our Veterans (https://www.athene.com/our-veterans) .Athene celebrates diversity, is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law. We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create a diverse, inclusive and dynamic work environment at our various locations.

Keywords: Athene, West Des Moines , Manager, Senior Specialists, Executive , West Des Moines, Iowa

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