General Manager- Sheraton West Des Moines
Company: Sheraton West Des Moines Hotel
Location: West Des Moines
Posted on: August 7, 2022
|
|
|
Job Description:
Primary Purpose:
The primary purpose of the General Manager is to provide
leadership, guidance and support to the team while fostering the
Atrium Hospitality culture to deliver an excellent guest and
associate experience while leading the operations and financial
performance of the hotel.
Work Performed:
The General Manager will be tasked with the following duties,
responsibilities, and assignments:
- Collaborating on development and execution of operational plans
for the hotel, ensuring that revenue and guest satisfaction targets
are achieved , f orecasting financial plans and preparing the
annual hotel budget;
- Leading associates to achieve Atrium's service and satisfaction
goals through positive guest experiences and social media presence
;
- Creative use of brand tools and other resources to ensure all
current and future guest expectations are met;
- Ensuring proper preventive maintenance of the physical property,
mechanical and IT systems, guest rooms, public space, back of house
and exterior using the processes and systems developed by
Atrium;
- Managing loss prevention and risk management policies, safety
standards and claims reporting ;
- Maintaining a security function to protect the assets of the
hotel and the personal safety of associates and guests;
- Empathizing and engaging with associates to continually improve
hotel culture and embrace Atrium core values; respect, service,
inclusion, teamwork and perseverance;
- Manage direct reports by ensuring Associates understand
employment practices, recommending employment decisions and
corrective action, supporting performance management, and
implementing discipline ;
- Interviewing, hiring, training, conducting performance
evaluations, resolving issues, fostering open communication and
recommending discipline and/or separation;
- Playing an integral leadership role in the community and
maintaining a positive image for the property and Atrium;
- Active involvement in the Sales and Revenue Management function
based on Atrium standards. Supporting sales and revenue through
outstanding guest service to each guest and group , including
implementing and maintaining local and national sales/marketing
programs; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Sheraton West Des Moines Hotel, West Des Moines , General Manager- Sheraton West Des Moines, Executive , West Des Moines, Iowa
|
Click
here to apply!
|
