Service Technician

Company: SEBENZA LLC,
Location: Waterloo
Posted on: February 15, 2026

Job Description:

Job Description Job Description Position: Service Technician Company Overview: Sebenza LLC is a leading provider of innovative solutions for the industrial and manufacturing sectors. We specialize in providing high-quality equipment and services to help our clients improve their operational efficiency and productivity. Our team is dedicated to delivering exceptional customer service and technical support to ensure our clients' success. Job Summary: We are seeking a highly skilled and experienced Service Technician to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our clients. This is a full-time position with opportunities for growth and advancement within our company. Key Responsibilities: Install, troubleshoot, and repair industrial equipment at client sites Conduct routine maintenance and inspections to ensure equipment is functioning properly Provide technical support and training to clients on the use and maintenance of equipment Diagnose and resolve technical issues in a timely and efficient manner Document all service and maintenance activities accurately and timely Collaborate with the sales team to identify potential service opportunities Maintain a clean and organized work area and ensure all tools and equipment are in good working condition Adhere to all safety protocols and regulations while on job sites Communicate effectively with clients to understand their needs and provide exceptional customer service Keep up-to-date with industry trends and advancements to continuously improve service offerings Qualifications: Construction equipment mechanical experience preferred Prior foreman or supervisory experience Strong proficiency in diesel, hydraulic, and small engine repair Ability to read and use technical manuals (paper and digital) Ability to lift up to 100 lbs Team-oriented mindset with strong communication skills Willingness to learn and grow within a leadership role High school diploma or equivalent, technical degree or certification preferred Minimum of 2 years of experience in a similar role, preferably in an industrial or manufacturing environment Strong mechanical and electrical skills with the ability to read and interpret technical diagrams and manuals Excellent problem-solving and troubleshooting skills Ability to work independently and in a team environment Proficient in using hand and power tools Valid driver's license and clean driving record Willingness to travel to client sites as needed Strong communication and interpersonal skills Ability to lift and carry up to 50 pounds and work in various weather conditions We Offer: - Competitive salary and benefits package - Opportunities for growth and development within the company - Supportive and collaborative work environment - Training and certification programs to enhance skills and knowledge - Travel and mileage reimbursement - Company vehicle and tools provided If you are a motivated and skilled Service Technician looking for a new challenge, we want to hear from you! Join our team at Sebenza LLC and be part of a dynamic and innovative company that values its employees and strives for excellence. Apply now!

Keywords: SEBENZA LLC,, West Des Moines , Service Technician, Construction - Building Trades , Waterloo, Iowa