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Administrative Associate

Company: TKC Holdings, Inc
Location: West Des Moines
Posted on: November 23, 2022

Job Description:

Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we've created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path. About This Position GENERAL COMPANY BACKGROUND: Advanced Technologies Group LLC (ATG), established in 1991 and located in West Des Moines (IA), is the country's premier provider software solutions to the USA's largest judicial and correctional agencies. All software design, development, maintenance and support is done by full-time employees; we do not sub-contract. ATG is Microsoft Gold Partner. GENERAL PURPOSE OF THE JOB: Respond to call, answer email inquiries and support the team. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Respond to customer telephone calls & email inquiries regarding our services and product shipment.
  • Interact with FedEx, UPS, and USPS delivery personnel, and deliver packages to appropriate staff
  • Box players/tablets for shipment.
  • Perform warranty checks on returned equipment.
  • Other duties as assigned by company management. Supervisory Responsibilities: No supervisory responsibilities What You'll Need EDUCATION AND/OR EXPERIENCE: Bachelor's degree (B. A.) from four year college. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals .Ability to write routine reports and correspondence. MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. OTHER SKILLS AND ABILITIES:
    • Able to follow instructions and assist with all department activities.
    • Able to learn and gain an understanding of company packaged software. OTHER QUALIFICATIONS: While performing the duties of this job, the employee will often be required to stand, walk, sit, use hands, talk and hear. The employee will occasionally be required to reach, climb, balance, stoop, kneel, crouch or crawl. The employee will occasionally be required to lift up to 50 pounds. Employee will need to have close vision. Must be able to sight color variations when developing and testing our applications under different color schemes. PHYSICAL DEMANDS:
      • Must pass background check and drug screening test. WORK ENVIRONMENT: While performing the duties of this job, the employee will occasionally be exposed to outdoor weather conditions. The noise level is moderate (examples: business office with computers and printers, light traffic). In addition, employee may work near moving mechanical parts. Benefits TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees. TKC offers a variety of medical plans with:
        • Prescription Coverage
        • Vision
        • Dental
        • Life Insurance
        • Short Term and Long-Term Disability
        • Many more benefits that can be selected to create the right package for you TKC also understands the importance of work life balance and planning for the future. To help with both, employees are eligible for:
          • Paid time off
          • Company Match for the 401(k) Retirement Savings Plan
          • Weekly Pay EEO Statement We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Keywords: TKC Holdings, Inc, West Des Moines , Administrative Associate, Administration, Clerical , West Des Moines, Iowa

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