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Administrative Assistant

Location: West Des Moines
Posted on: May 1, 2020

Job Description:

Job Title:

Administrative Assistant

Short Description:

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.


Use computers for various applications, such as database management or word processing.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Complete forms in accordance with company procedures.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.


Writing ? Communicating effectively in writing as appropriate for the needs of the audience.

Active Listening ? Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension ? Understanding written sentences and paragraphs in work related documents.

Speaking ? Talking to others to convey information effectively.

Time Management ? Managing one's own time and the time of others.

Service Orientation ? Actively looking for ways to help people.

Customer and Personal Service ? Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical ? Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Computers and Electronics ? Knowledge of genera office software including MS Word, MS Excel and MS Outlook We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , West Des Moines , Administrative Assistant, Administration, Clerical , West Des Moines, Iowa

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