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Administrative Assistant 4

Company: Wells Fargo
Location: West Des Moines
Posted on: February 15, 2020

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.-- In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Enterprise Customer Excellence Group (ECEG) brings together customer-focused functions from across the enterprise to provide a holistic approach to critical points of interaction with Wells Fargo customers. The group, which includes the Enterprise Complaints Management Office, the Customer Remediation Center of Excellence and Net Promoter System, is responsible for understanding the causes of issues that affect customers, and providing solutions that ensure customers' needs are understood and supported. The group is also accountable for ensuring regulators' expectations are met and that team members have the tools and training necessary for success.This position will be within the Consumer Lending Executive Office (CLEO) team under the Enterprise Complaints Management Office (ECMO). This position will be responsible for performing a variety of administrative tasks to support one or more senior managers.Duties include: Using word processing to compose complex and/or confidential correspondence Balancing general ledger lines and/or expense accounts Researching general ledger issues Assisting with budgetary planning Compiling statistical data for financial planning Assisting, screening and/or selectively referring callers Handling complex and sensitive inquiries/call from external/internal sources Provides support for larger projects managed by others Acts as an information source on departmental/business unit policies and procedures May work closely with both internal and external customers to meet their service needs May be responsible for providing support to the business line staff in the areas of reporting, customer/business documentation, sales and service goals May establish office procedures and controls May coordinate all special events or office functions May direct the work of others***Please note the posting duration may be shortened based on job seeker volume**Required Qualifications3+ years of clerical experience demonstrated through work or military experienceDesired QualificationsAbility to communicate effectively, in both written and verbal formats, with senior executive-level leadersAbility to communicate confidentially and professionally Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skillsStrong attention to detail and accuracy skillsAbility to interact with integrity and a high level of professionalism with all levels of team members and managementStrong organizational, multi-tasking, and prioritizing skillsAbility to manage changing travel itineraries, accurately manage expense reimbursement, manage a busy calendar and appointments flawlesslyAbility to take initiative and work independently with minimal supervision in a structured environmentAdministrative support experience in banking or financial servicesStreet AddressIA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IADisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Administrative Assistant 4, Administration, Clerical , West Des Moines, Iowa

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