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Customer Segment Senior Analytic Consultant - Analytic Consultant 5

Company: Wells Fargo
Location: West Des Moines
Posted on: November 11, 2019

Job Description:

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Reporting to the Customer Segments Analytics Manager, this individual will be responsible for consulting with the Segment Marketing and Consumer Strategy segment teams to provide analytic insights on various strategic customer segment focused questions including but not limited to segment profiling, segment definitions, segment movement, profitability, acquisition, retention, engagement, attrition, and customer lifetime value analytics. This role is part of the broader Insights and Analytics Team, which provides insights to inform our business/customer marketing and product strategy as well as our broader Wells Fargo strategic initiatives, and identify new growth and profitability opportunities. KEY JOB RESPONSIBILITIES: - Formulate and answer strategic questions using rigorous analytics while developing a clear, simple, and compelling story to influence segment managers/senior management and gain buy-in. o Apply advanced analytical techniques to solve strategic business problems including but not limited to modeling and Artificial Intelligence (AI). o Utilize knowledge of the business, customers, and products to synthesize results and 'form a story'. o Prepare and deliver thoughtful and impactful presentations to business partners that will drive future strategies. - Document the requirements and scope for analytics projects and build a project plan to deliver them independently. - Work closely with the Segment Marketing and Consumer Strategy Segment teams to support the various strategic initiatives. - Identify and develop the right set of metrics, analytics methodology, and report/presentation to communicate actionable insights. - Assist in the creation of scorecards and dashboards for supporting various business users within Segment Marketing. - Proactively manage issues and project risks. - Bring a consulting, solution, and servicing mindset to our business partners. Hired candidate will reside in or near one of the following cities: Charlotte, NC; Winston Salem, NC; St. Louis, MO; Des Moines, IA or Minneapolis, MN. Other locations will be considered on an exception basis. As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: - Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. - Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications: - 8+ years of experience in one or a combination of the following: reporting, analytics, or modeling; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 5+ years of experience in one or a combination of the following: reporting, analytics, or modeling - 3+ years of experience with SAS or SQL, or other data management, reporting and query tools - 3+ years of experience with analytical methods used in statistical analysis, modeling, and reporting Desired Qualifications: - Extensive knowledge and understanding of research and analysis - Strong analytical skills with high attention to detail and accuracy - Excellent verbal, written, and interpersonal communication skills - Ability to travel up to 5% of the time Job Expectations: - Ability to travel up to 5% of the time How to Express Interest in This Job: Wells Fargo invites you to apply for this job at ************************************************************************************************************* & FOCUS=Applicant & SiteId=1 & JobOpeningId=******* & PostingSeq=1. All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Customer Segment Senior Analytic Consultant - Analytic Consultant 5, Accounting, Auditing , West Des Moines, Iowa

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