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Group Business Process Management Capabilities Leader - Consumer Banking

Company: Wells Fargo
Location: West Des Moines
Posted on: November 11, 2019

Job Description:

- Important Note:* During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The * Group Business Process Management (BPM) Capabilities Leader - Consumer Banking* ensures BPM reporting and BPM standards are met at the group level and interfaces with capability leaders in Enterprise Business Process Management to ensure engineers and BPM team members have the access, training, tools, and templates they need to maintain models and execute improvement engagements. The role also ensures the BPM Policy is being adhered to at the Group BPM level. High Level Responsibilities include, but are not limited to: - Manage Process Definition Librarians, Process Measurement Librarians, Process Architects, Engagement Portfolio Reporting Resources, Infrastructure Support Resources, and other Group BPM Capability Managers. - Ensure that Group BPM team members have the knowledge, skills, and abilities to execute the duties and requirements of the policy, procedures, standards, and methodologies, and ensure appropriate BPM Resources and Levels are assigned to initiatives. - Ensure GBPM team members complete required onboarding activities and BPM Learning Levels. - Execute Business Group and/or Enterprise Function reporting. - Ensure proper governance is in place to uphold BPM standards according to the BPM Corporate Policy and that gaps are reported through the appropriate BPM committees for resolution. - Ensure that the Group BPM team members align to the job roles and titles approved by HR and Compensation. - Facilitate recruiting, hiring and onboarding of all Group BPM Capability resources. - Build knowledge of BPM best practices through benchmarking and coordination with Enterprise BPM. - Establish, implement and maintain a Process Governance capability with a focus on BPM sustainability and partner with the Enterprise Process Governance team. - Performing quality checks on process inventory and related process measurements, assets/ information to ensure adherence to enterprise BPM standards, including related metadata (e.g., risk, controls, and applications). - Partner and support process owners to provide visibility across organizational units and to provide opportunities for rationalization, improvement or reorganization of business processes. - Monitor and sustain aggregated dashboards of key BPM process outputs in partnership with Process Measurement team within Enterprise BPM. - Ensure transparency to a current and comprehensive engagement portfolio for the Business Group or Enterprise Function and provide required metrics and data for company-wide reporting, including reviewing efforts for synergistic opportunities involving BPM resources and process changes. - Implement procedures that enable oversight and testing teams to perform validation activities to ensure compliance with the BPM policy, standards, and methodology at the Group BPM level. - Ensure compliance with BPM and Risk Management policies, standards and methods across the Group BPM, and facilitating and implementing reporting, tracking, and escalation procedures at the Group BPM level. As a * Team Member Manager*, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: - Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. - Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. Required Qualifications: - 8+ years of experience in one or a combination of the following: administrative support management, project management, business operations or strategic planning in financial services - 4+ years of management experience Desired Qualifications: - 4+ years of BPM development experience - Knowledge and understanding of Business Process Management Notation (BPMN) methodology - Experience managing BPM Suites such as iGrafx, ARIS, Mega, IBM Blueworks, or Pega - Experience with Business Process Model and Notation (BPMN) - Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment - Experience building and developing a new team or function - Ability to prioritize and identify creative solutions - Ability to lead and operate collaboratively, execution focused, and results oriented - Ability to travel up to 15% of the time Job Expectations: - Ability to travel up to 15% of the time How to Express Interest in This Job: Wells Fargo invites you to apply for this job at ************************************************************************************************************* & FOCUS=Applicant & SiteId=1 & JobOpeningId=******* & PostingSeq=1. All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Group Business Process Management Capabilities Leader - Consumer Banking, Accounting, Auditing , West Des Moines, Iowa

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