Operational Risk Consultant 4
Company: Wells Fargo
Location: West Des Moines
Posted on: October 8, 2019
At Wells Fargo, we want to satisfy our customers' financial needs
and help them succeed financially. We're looking for talented
people who will put our customers at the center of everything we
do. Join our diverse and inclusive team where you'll feel valued
and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding
talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design,
development, and operations of our systems; optimizes the Wells
Fargo infrastructure footprint; provides information security; and
enables continuous banking access through in-store, online, ATM,
and other channels to Wells Fargo's more than 70 million global
The Wells Fargo Technology Risk Management team is responsible for
driving the execution and comprehensive view of risk across Wells
Fargo Technology and the firm by instilling a risk management
culture where businesses are accountable for understanding and
managing their risk. Technology Risk Management is organized around
shared and divisional responsibilities to provide
first-line-of-defense risk management support to drive the
execution of the Technology Risk Management Program.
What we are looking for:
We are seeking an experienced Senior Operational Risk Consultant to
join our team and assist in developing and driving the technology
Risk and Control Framework. This position will engage with the
multiple risk and control stakeholders / lines of defense across
Wells Fargo Technology(WFT) and the enterprise as a whole to enable
a strong risk management practice and capabilities. This position
will focus on various technologies to provide guidance and testing
to ensure controls and governance are effective to manage risk.
Areas of focus include, but are not limited to: risk and control
identification and testing, issue management, Policy & procedure
evaluation, and regulatory and industry standards.
This role will focus various technology services and helps support
processes and controls.
Our environment continues to be one of the heightened standards,
raised risk consciousness, and regulatory requirements. As part of
the First Line of Defense, this role provides leadership support to
ensure that Wells Fargo Technology is accountable for risks
associated with its activities, current and emerging risk
identification, measurement, assessment, control, mitigation,
monitoring and reporting.
Responsibilities of this position include, but are not limited
--- Provide risk management oversight to a forward thinking Cloud
strategic vision and direction, collaborate closely with existing
Enterprise Information Technology (EIT), Enterprise Information
Security (EIS) and other stakeholders to monitor action plans and
milestones, inspire /transform and challenge new thinking
--- Develop and present compelling views and conduct persuasive
conversation focused on Cloud transformation and risk management
--- Ability to actively participate in and influence end-to-end key
risk process development, and establishing guiding principles and
formal risk based decision-making.
--- Ensure adherence to supporting policies/standards by providing
feedback, direction, and industry leading practices
--- Providing reviews on remediation plans and provides feedback on
strategy, governance, measurable benefits, metrics, scope and
--- Applies relevant risk, domain and change knowledge/experience
to ensure the timely and effective identification, assessment and
escalation of risks in a transparent manner
--- Possess strong communications skills, demonstrate critical
thinking capabilities, and the ability to convey complex
information and ideas both simply and clearly; be able to
effectively communicate and broker agreements amongst diverse,
differing, competing, and/or conflicting
--- Partner with Second and third line of defense to inform,
educate, and collaborate
--- Provide subject matter expertise as it relates to control
review activities and control data intelligence
Preferred locations- Phoenix, AZ; Minneapolis, MN; Des Moines,
- 6+ years of experience in compliance, operational risk
management (includes audit, legal, credit risk, market risk, or the
management of a process or business with accountability for
compliance or operational risk), or a combination of both; or 6+
years of IT systems security, business process management or
financial services industry experience, of which 3+ years must
include direct experience in compliance, operational risk
management, or a combination of both
- 3+ years of Technology Risk Management experience Desired
- Advanced Microsoft Office skills
- Excellent verbal, written, and interpersonal communication
- Strong analytical skills with high attention to detail and
- Ability to interact with all levels of an organization
- Ability to interact with all levels of an organization
- Program management experience
- Experience communicating with business partners and project
- Knowledge and understanding of Information Technology audit and
- Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint,
LiveMeeting and SharePoint) skills
- Certified Internal Auditor (CIA), Certified Information Systems
Auditor, (CISA) Certification in Control Self-Assessment (CCSA),
Certified Information Systems Security Professional, (CISSP) or
other risk management discipline certification
- Strong knowledge of technology with emphasis on the following:
development operations, Software Development Lifecycle (SDLC),
(including quality assurance, problem and incident management,
configuration management, application infrastructure services (e.g.
middleware), platform management, information security
architecture, IAM (identity and access management), enterprise
architecture, cloud, third party hosted solutions, application risk
assessments, information management, enterprise data, CRM services,
and books and records)
- 4+ years of audit experience, IT experience or a combination of
- Experience interacting with Senior technology leaders
- 4+ years of project management experience supporting large
scale technology projects (includes business requirements, risk
analysis, project planning, resource planning, risk management,
testing and implementation
- Experience assessing the adequacy of policies, procedures and
processes (includes compliance and operational controls within a
large complex organization)
- Experience with tracking, monitoring and implementing
corrective actions or information security exceptions for
Operational Risk or a combination of both.
- Experience with technology related regulatory requirements and
frameworks including: FFIEC, COBIT, COSO, NIST, ITIL Other Desired
- Experience in evaluating the adequacy and effectiveness of
policies, procedures and
- Experience in review and development of risk ratings.
- IT audit or audit consulting experience
- Identification and evaluation of Technology risks and controls,
including supporting technology processes.
- Experience with control evaluation and testing that including
documentation of testing and reporting results.
- Experience developing and/or evaluation of technology
governance programs, policies, standards and procedures.
- Knowledge of cloud technologies and related industry control
- Experience in assessing risk, writing issues, and developing
appropriate corrective actions.
- Demonstrated negotiation skills, especially with difficult
topics when partnering with senior management. This includes the
willingness and ability to question decisions, understand direction
and escalate issues, where necessary.
- Demonstrated experience with both strategic and tactical
approaches to risk management.
- Ability to synthesize data from a variety of sources and
deliver results quickly. Disclaimer
All offers for employment with Wells Fargo are contingent upon the
candidate having successfully completed a criminal background
check. Wells Fargo will consider qualified candidates with criminal
histories in a manner consistent with the requirements of
applicable local, state and Federal law, including Section 19 of
the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and
transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity
Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual
Keywords: Wells Fargo, West Des Moines , Operational Risk Consultant 4, Accounting, Auditing , West Des Moines, Iowa
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