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CEBAT/ECAST Operational Risk Consultant 4

Company: Wells Fargo
Location: West Des Moines
Posted on: July 11, 2019

Job Description:

Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.

Wells Fargo Technology offers technology and services that exceed Wells Fargo customers' expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers' financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

POSITION RESPONSIBILITIES

This role is an Operational Risk Consultant 4 and have accountability for risk management within the aligned Customer Enablement and Business Automation (CEBAT) and Enterprise Core Application Services Technology (ECAST) CIO divisions as Front Line Technology Risk Management. CEBAT is responsible for customer enablement (CRM), Artificial Intelligence (AI), and business process automation (RPA/RDA) technologies. ECAST is responsible for content management and market data services technologies. The environment continues to be one of heightened standards, raised risk consciousness and regulatory requirements.

This role has been created in alignment with the new Wells Fargo Risk Management Framework. As the front line technology risk consultant, this role assures real risk reduction within the divisions, consistent with the Wells Fargo Vision & Values and risk appetite.

Plan:

* Develop, implement and support a Technology Risk Framework in alignment with Wells Fargo Risk Management Framework
* Document risk(s) within established and new line of business products/services and shared services IT processes/products/services
* Evaluate risks and prioritize risks and remediation work

Identify & Assess:

* Conduct and support risk assessments that evaluate the technology application/infrastructure environment and estimate the level and trends of inherent risk, determine the effectiveness of associated controls and the level and trends of residual risk
* Be proactive identifying risks within the divisions and across internal and external events
* Control & Mitigate:
* Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact
* Operate controls in an effective manner to mitigate risks and deliver IT value
* Execute the related compliance process (e.g. Audits, CICATs, SOX) and IT Policy Management & Exceptions

Monitor & Report:

* Monitor controls to identify gaps and prevent, correct, detect operational risk issues
* Identify, measure, monitor, support and complete EIT risk management training, communication, and outreach programs
* Integrate continuous improvement with metrics and monitoring
* Support Virtuous Circle of risk management

Review and Verification:

* Assuring strategic and foundational risk attributes are comprehensively included in pre, during and post analysis
* Ongoing reviews to identify anomalies, exceptions and outliers that could lead to additional risk events
* Verifying risk management standards, requirements and documented risk reduction attributes are applied

Required Qualifications

* 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

* Advanced Microsoft Office skills
* Excellent verbal, written, and interpersonal communication skills
* Strong analytical skills with high attention to detail and accuracy
* Ability to interact with all levels of an organization
* Ability to interact with all levels of an organization
* Experience communicating with business partners and project managers
* Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills
* Experience communicating in both written and verbal formats with senior executive-level leaders
* Good analytical skills with high attention to detail and accuracy
* Knowledge and understanding of operational risk management in the financial services industry
* Ability to take initiative and work independently with minimal supervision in a structured environment
* Ability to articulate complex concepts in a clear manner
* Ability to influence and collaborate at all internal organizational levels
* Professional presentation skills
* Experience developing and cultivating professional relationships

Other Desired Qualifications

* 3 years of Technology or Technology risk management experience
* Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC)
* Experience within Consumer Banking in a large financial services organization or service provider
* Experience within Technology and/or Risk Management for the following technologies:
* Customer enablement (CRM)
* Artificial Intelligence
* Business process automation (RPA/RDA)
* Content management
* Market data

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , CEBAT/ECAST Operational Risk Consultant 4, Accounting, Auditing , West Des Moines, Iowa

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