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Operations Administrator - Banking

Location: West Des Moines
Posted on: November 16, 2022

Job Description:

Job PurposeManages the operations functions system changes by coordinating them with other areas within and outside of the bank; resolves complex operations problems. Reviews processes for effectiveness assuring quality provision of products and/or services; recommends and implements efficiency and productivity improvements while not compromising service quality. Ensures compliance with established internal guidelines and external regulations. Provides leadership to the Operations side of the bank, which maintains high team member morale and high levels of motivation. Key member of operations management and business continuity team.
Essential FunctionsCore Responsibilities

  • Provides advanced operational knowledge to support bank staff.
  • Develops, recommends, and implements financial institution operating system admin changes to achieve system utilization that support the bank's long-term strategic objectives and vision. Analyzes operational problems and develops procedures for their resolution.
  • Leads in the implementation of system changes to support new products; ensures system integrity and recommends program changes to more efficiently and effectively support services offered.
  • Acts as a Subject Matter Expert (SME) on assigned operational systems, providing administration and escalation support as needed.
  • Provides the operations team with project management support as needed.
  • Acts as a liaison between the operations department and Bank Iowa team members to understand business processes, troubleshoot functionality issues, and discuss product and support enhancements for banking solutions.
  • Maintains up to date expertise in the operations systems and processes to fully support Bank Iowa team members.
  • May provide training and guidance to team members to better support their use of the operation systems.
  • May manage EOY process and reporting as needed.
  • May review or audit operations systems user access and network changes.
  • Builds constructive and effective relationships to support a collaborative working environment.
  • Promotes and enhances the bank culture and fosters the development and implementation of organizational vision, policies, and guidelines
  • Participates in the development of staff training to effectively implement financial institution policies and procedures throughout all regions. General Responsibilities
    • Performs other bank related duties as assigned by leader.
    • Attends committee meetings as needed.
    • Understands and complies with banking regulations by following bank policies and procedures. Stays abreast of relevant regulations, current industry matters, and any changes implemented internally to ensure compliance.

      Required Education & Experience
      • Bachelor's degree preferred.
      • Ten years' experience in a bank operations environment.Additional Qualifications Include
        • Ability to exhibit our values; Think Big, Be People-Centered, Enable Great Things, and Bring your Best.
        • Excellent written, verbal and presentation skills.
        • Strong action-oriented decision and problem solving skills.
        • Manages and works well with diverse work-groups, team and group-oriented activities.
        • Strong computer skills including expert level use of loan softwareHours of Work & Travel
          • Full Time, regular employment
          • Generally, Monday through Friday. May work weekends, or outside normal hours in some situations.
          • Minimal travel About Bank IowaAt Bank Iowa our purpose is to Empower People, Inspire Success and Foster Growth. With more than $1.7 billion in assets, Bank Iowa ranks as one of the leading independent Ag banks and the second-largest family-owned bank in the state. Our bank family consists of team members, farmers, families and businesses throughout Iowa who we serve in our 26 locations. With an ongoing commitment to community banking Bank Iowa aspires to be the bank of choice for our clients, the career of choice for our team members, a center of influence in our communities, and a point of pride for our family owners.
            While our purpose is our why behind all that we do, our values allow us to fulfill our purpose. At Bank Iowa we strive to Be People-Centered in everything we do. We encourage our team members to Think Big beyond the immediate answer and to be creative and innovative. Team members throughout Bank Iowa Enable Great Things by taking ownership and going above and beyond. Last, we inspire all team members to Bring Your Best each and every day.
            What we Offer
            • A competitive financial package we want you to bring your best so in addition to your compensation, every team member receives a bonus opportunity, a generous 401k match, and discretionary profit sharing
            • Robust benefits and wellness - we are proud to offer health, dental and vision insurance as well as a wellness program designed to help drive down your premiums. Our wellness initiatives promote positive change and allows our team members to think big.
            • Blending work and life - As a people-centered organization, each team member is given a generous PTO bank. In addition to the 3-6 weeks of PTO based on years of service and work status, Bank Iowa team members receive 10 paid observed holidays, 12 weeks of parental leave for primary caregivers and 4 weeks of parental leave for secondary caregivers, an opportunity for sabbatical leave, generous bereavement, and an employee assistance program to support team members throughout various stages in their lives.
            • Continued learning opportunities - Bank Iowa enables great things and supports team member development at every stage of your career. Our development approach focuses on your innate talents and developing those into areas of strengths. Learning experiences are available in formal & informal training settings, as well, on-the-job training. Development programs are available in-person and online. Our tuition reimbursement program is available to support formal education programs.
            • Community Involvement - Our team members are active members of their communities and people-centered. Bank Iowa aspires to be a center of influence in each of the 24 communities we are located in. In addition to company-sponsored volunteer opportunities, we offer volunteer time off (VTO), which allows team members to give their time to organizations they care about, without having to use PTO.
            • Recognition - Bank Iowa is proud of our team members who Live our Values. Our peer nominated recognition program presents team members who Live our Values on an annual basis.Bank Iowa provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.


Keywords: BANK IOWA CORPORATION, West Des Moines , Operations Administrator - Banking, Accounting, Auditing , West Des Moines, Iowa

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