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Financial Call Center Specialist

Company: Banking Giant (Fortune 500)
Location: West Des Moines
Posted on: November 14, 2021

Job Description:

Responsible for responding to routine inquiries and complaints from internal and external -customers regarding financial products and -services. Duties include: processing routine to complex transactions on-line, researching and resolving routine to moderately complex problems and inquiries and referring difficult problems to more senior representatives. Duties may also include: offering or recommending products based on -customer needs, account maintenance, report generation, and project work. Job Requirements:Required Qualifications: 2+ year of experience interacting with people or customers, demonstrated through work, military, or education Previously handled 40+ (inbound/outbound) calls on daily basis. Clean criminal Background

Keywords: Banking Giant (Fortune 500), West Des Moines , Financial Call Center Specialist, Accounting, Auditing , West Des Moines, Iowa

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